A consultation is a personalized skincare session where we learn about your skin, lifestyle, and goals, then recommend a routine tailored to you.

Book through our website consultation page. After booking, you’ll receive a confirmation email with your appointment details and any next steps.

Consultations are typically virtual unless otherwise stated. If you offer both, you can update this section to match your current setup.

Most consultations take 15–30 minutes, depending on your concerns and how detailed you’d like your routine plan to be.

• Have a list of your current skincare products (or bring them to the call).
• Be ready to share any sensitivities, allergies, or ingredients you avoid.
• If possible, join with natural light and a clean face (no makeup) for best assessment.

Yes. We’ll tailor your routine based on your skin history and comfort level. We may recommend patch testing and a gradual introduction schedule where appropriate.

We can help you build a routine that supports common concerns like acne, uneven tone, dryness, and texture using cosmetic skincare guidance. Results vary by individual skin type and consistency.

No. Consultations are for cosmetic skincare guidance only and are not intended to diagnose, treat, or cure medical conditions. If you have a medical concern, please consult a qualified healthcare professional.

Please contact us as soon as possible:
Email: hello@herandmi.com
Phone: 416-930-6633

We’re here to help:
Email: hello@herandmi.com
Phone: 416-930-6633
We typically respond within 1–2 business days.